One’s first reaction to reading that headline is that this blog will be negative. Just the total opposite is true. Let me explain. In September of 2013, my wife Denise and I purchased the Historic Hotel Pattee. From the moment we stepped foot into Perry Iowa, we both sensed that it was a different place. It is hard to explain, yet I will try to do my best. Before I offer my insight, please let me tell you a little more about my past. I have been in the Hospitality Industry since I was 13 years old. The Hospitality field is often referred to as a “People” business of which that is true. I deal with people and I have had the honor and privilege of working from coast to coast over the years in over 12 states. This opportunity to own and manage the Hotel Pattee was my first experience to both work and live in Iowa. One thing I have learned with my past experience is that different parts of the country have different cultures and paces in life. As an example, while working in Mississippi, I soon realized that folks are not only friendly, but often times not in a big hurry. (And yes, some of the best BBQ I have ever eaten was in Mississippi. Specifically speaking: Leatha’s!!!!)
Working in New Jersey, on the other hand, taught me that folks seemed to be in a hurry and often times keep to themselves. (Unless you make somebody upset!)
So back to Perry: What we realized immediately with Perry residents that they were welcoming, trustworthy and people of their word. As we branched out to meet more residents in the region, we found a similar culture and pace of life. As we re-opened the hotel after it had been closed, we initially experienced some road bumps and made some mistakes as we were working out the wrinkles as the old saying goes. There again, our customers at that time were mainly Iowans and we discovered how patient and forgiving they could be; not to mention supportive. Even today, when we make mistakes, our customers from everywhere simply want us to learn from it and become better.
The reason I am writing on this subject is that I truly feel like we have found home. We are so happy here and so thankful for the blessings that we have received. There is something magical about not only living in this great state, but simply serving guests here from all over the world! When a customer steps into the Hotel Pattee, there seems to be a sense of peace and tranquility that overcomes them. It makes our job so fun and exciting as we meet new people every day, and get the chance to serve our loyal/repeat friends at the same time.
I’d like to hear from you! What is your hometown or home state and why do you love living there?
Jay Hartz, owner.